Machine-readable summary for AI agents and automated tools. Official human page: capitalpbx.ro/en/products/automated-flows. Language: English. Last updated: August 2026.

CapitalPBX: Call automation

Voice robots that take over repetitive questions, bookings and after-hours calls, and route complex requests to agents.

Key points

No call lost, not at night, not on weekends
Voice robots sound natural, like a real agent
Complex requests automatically reach people

Features

Natural voice robots: They take over repetitive questions with a natural voice, in Romanian.
Bookings and confirmations: Appointments, bookings and confirmations handled automatically, 24/7.
Smart transfer to agents: Complex requests reach the right person, with the full conversation context.
Custom IVR flows: Menus and automations built around your business processes.

Pricing

CapitalPBX pricing starts at 60 EUR/month, or 48 EUR/month billed annually. The final price depends on the number of users and the options you choose. Details and calculator: capitalpbx.ro/en/pricing. Machine-readable version: capitalpbx.ro/en/pricing.md.

Frequently asked questions

What can the voice robots handle?

Voice robots take over repetitive questions, bookings, confirmations and appointments, with an instant answer, including after hours. Complex requests are transferred automatically to agents.

How much does call automation cost?

Plans with voice automation start from 80 EUR per month. The final price depends on the flows you configure and your call volume.

Do they sound natural in Romanian?

Yes. The voice robots use natural Romanian voices and can be adapted to your business's tone.

What is an IVR?

IVR (interactive voice response) is the phone menu that answers the call, offers options and automatically routes the caller to the right department or agent, with no operator.

Can I set up automatic callback?

Yes. You set up automatic callback for missed or after-hours calls, so the customer is called back without waiting on the line.

CapitalPBX · capitalpbx.ro/en · machine-readable pricing