Choose a standard plan or estimate the cost for your team. CapitalPBX starts from 48 EUR per month and includes cloud telephony, IVR, routing and web and mobile apps. With annual billing you get −20%, with no hidden costs.
Three standard plans, pick the right one and we'll call you. Annual billing gets you −20%.
All plans include the same core functions. The difference is the number of users and the call centre and reporting options.
Feature | Lite | Business | Prime |
|---|---|---|---|
Users included | 3 | 6 | 15 |
Monthly price | 60 EUR | 90 EUR | 180 EUR |
Price billed annually | 48 EUR | 72 EUR | 144 EUR |
Additional user | 10 EUR | 10 EUR | 10 EUR |
IVR and automatic greeting | yes | yes | yes |
Mobile and PC app | yes | yes | yes |
Call recording (1-year storage) | yes | yes | yes |
Call history with filters | yes | yes | yes |
Call forwarding and transfer | yes | yes | yes |
Blacklist | yes | yes | yes |
Advanced statistics (Call Tracking) | +20 EUR | yes | yes |
Sales tools (call back, click-to-call) | +20 EUR | yes | yes |
Software Call Center | +20 EUR | +20 EUR | yes |
CRM integration | +20 EUR | +20 EUR | yes |
External IP-PBX connector | +20 EUR | +20 EUR | +20 EUR |
Comparing our prices with other platforms' per-user licenses? See our comparisons, with worked cost examples.
If you searched for the price of a phone system, the answer depends on the kind of system. With a classic one you pay once for the equipment installed on your premises, then for the installation work and a technician visit for every change: the cost is concentrated at the start, and what follows depends on how many changes you make. With a cloud one there is no equipment to buy. The system runs on CapitalPBX infrastructure and you pay a monthly subscription, the same every month.
At CapitalPBX a virtual phone system starts at 60 EUR per month for 3 users (1 administrator and 2 extensions), or 48 EUR per month billed annually. The subscription includes the IVR, call routing and the web and mobile apps. You buy no equipment, pay no installation work and need no equipment room. Extensions, the IVR and routing rules are changed from the panel, with no one coming on site.
The plans are designed for companies and start at 3 users. The contract and the invoice are issued to a company or a sole trader (PFA).
If you already have a phone system on site and want to keep it, you can connect it to CapitalPBX through the external IP-PBX connector, at 20 EUR per month on top of the chosen plan. The connection works over a static IP or SIP registration, so your system must support SIP.
For specific needs: choose the number of users and the right options, and we'll confirm your quote.
A call centre with 5 agents costs 100 EUR per month at CapitalPBX: the base package 30 EUR, plus 5 users x 10 EUR = 50 EUR, plus the Software Call Center option 20 EUR. The price can be reduced by 20% if you opt for an annual contract after talking to a consultant.
This price includes waiting queues, automatic call distribution, call recording and per-agent reports. You add advanced statistics or CRM integration at 20 EUR each, if you need them.
If you prefer a ready-made plan, the Prime plan includes Software Call Center and CRM integration for 15 users, at 180 EUR per month.
Any other configuration can be worked out with the calculator above.
You monitor usage, users and call activity in a single dashboard, with no surprises at the end of the month.
The invoice has four components, all visible in the price calculator on this page:
From 60 EUR/month, or 48 EUR/month billed annually (the 20% discount applies to annual payment, on all plans).
10 EUR/month for each user beyond those included in the plan.
For example Call Center 20 EUR/month per PBX, CRM / API integration 20 EUR/month per PBX, Advanced statistics (Call Tracking) 20 EUR/month per PBX. You choose them and see them in the offer before you confirm.
0.01 EUR/minute + VAT to national fixed and mobile networks.
The plan prices on this page include VAT. The only exception is the per-minute rate, shown without VAT, as above.
There is no activation fee. You pay monthly or annually; with annual payment, the paid period is 12 months. Either party may end the contract with 30 days' prior written notice, and amounts already paid are not refunded (sections 6 and 18 of our Terms of Service).
We invoice companies: SRLs and sole traders (PFA) in Romania. We do not offer subscriptions for personal use and we do not sell calling services to private individuals.
Real reviews, published on our Google profile.
Lia Basoc
Cabinet stomatologic
Am contractat compania de telefonie Capital, pentru cabinetul nostru stomatologic. Mesaj de salut, înregistrare apeluri, etc. Reacționează rapid, ne-au ajutat cu înregistrările pentru mesajul de salut, aplicația e foarte comodă. Recomand.
Nikita Dmitriev
eCommerce din București
Avem un magazin online din București și folosim CapitalPBX pentru PBX virtual, call tracking și VoIP. Înainte aveam problema clasică: când creștea volumul din campanii, pierdeam unele apeluri și nu aveam destulă claritate pe ce se întâmplă. Cu CapitalPBX tot procesul a fost foarte simplu. Implementarea a mers repede, onboardingul a fost ok, iar echipa lor ne-a ajutat de la început fără să complice lucrurile. Și partea de sales, și partea tehnică au fost foarte bune pe comunicare. Suportul răspunde repede și util, ceea ce contează mult. Acum avem mai mult control, echipa vede mai bine apelurile, iar clienții sunt preluați mai eficient. Pentru noi chiar a fost o alegere bună.
Plugaru Cosmin
Suport clienți & BPO
Gestionam o firma de tip call center si preluam apeluri pe tot parcursul zilei. Solutia domnilor ne-a ajutat sa ne organizam mai bine apelurile in timpul orelor aglomerate. Implementarea a durat puțin si aplicația funcționează fără probleme iar suportul lor este disponibil pe tot parcursul colaborării. Recomand!
Leave your details and a consultant will call you back with a recommendation suited to your team, with no obligations.
Tell us about your team and your call volume, and we'll prepare a custom setup for you.
We set up your company's numbers, the IVR, routing and, if you choose it, the CRM integration, together with your team.
Coordinated migration, so you don’t miss calls, with local support in Romania.
Guides on cloud telephony, call centres and call automation.
