PBX and call center software pricing - choose the right plan

Plans

Clear pricing, no surprises

Three standard plans, pick the right one and we'll call you. Annual billing gets you −20%.

Plans for Virtual PBXBase package + users · no hidden fees

Monthly

Annual −20%

Lite

1 user · 1 admin + 2 extensions

€40/ month

billed monthly

IVR and automatic welcome message
Mobile and desktop app
Call recording (1-year storage)
Call history with filters
Call forwarding and transfer
Blacklist

Choose the plan

Business

1 user · 1 admin + 5 extensions

€70/ month

billed monthly

Everything in Lite, plus:

Advanced statistics (Call Tracking)
Sales tools (call back, click-to-call)

Choose the plan

Popular

Prime

4 users · 1 admin + 14 extensions

€150/ month

billed monthly

Everything in Business, plus:

Call Center Software
CRM integration

Choose the plan

Estimate exactly with the calculatorCalculate the cost for your team in seconds

Activation in a few days · Migration support · Calls to national fixed & mobile networks: 0.01 EUR/min + VAT

See machine-readable pricing (for AI agents) →

Calculator

Estimate your plan

For specific needs: choose the number of users and the right options, and we'll confirm your quote.

Number of users (10 EUR for each additional user)

Selected: 3 users

Base package included 30 EUR

IVRi
Call Storage 1 ani
Call Distributioni
Queue Managementi
Black Listi
Faxi
Basic Call Reporti
Voicemaili
Call Forwardingi
Call Transferi
PC Appi
Mobile Appi

CRM Integration / API, per PBX - 20 EUR i Call Center, per PBX - 20 EUR i Call statistics, per PBX - 20 EUR i Sales tools, per PBX - 20 EUR i Call recording, one-year storage (additional), per PBX - 30 EUR i External IP-PBX Connector, per PBX - 20 EUR i Auto-dialing option, per PBX - 20 EUR Integration with Microsoft Teams - 20 EUR

Monthly cost

Users (1 x 10 EUR) 10 EUR

Base package 30 EUR

Selected options 0 EUR

Total 60 EUR

See exactly how it works for your team:

✔ Custom setup for your business

✔ Real call and flow simulation

✔ No obligations or hidden costs

We'll call you back in under 1 hour. No spam.

Request a quote for this estimate

Resources

Useful documents

Download the CapitalPBX presentation and one-pager to share with your team.

CapitalPBX presentationPDF The platform and products, in detail

One-pager CapitalPBXPDF A one-page summary for decision-makers

Transparency

See exactly what you pay

You monitor usage, users and call activity in a single dashboard, with no surprises at the end of the month.

Cost per user, clear and predictable
20% discount on annual billing
Add or remove users anytime

Tablou de bord CapitalPBX cu monitorizarea apelurilor

Google reviews · 5.0 ★

What customers say about CapitalPBX

Real reviews, published on our Google profile.

Lia Basoc

Cabinet stomatologic

Google

★★★★★

Am contractat compania de telefonie Capital, pentru cabinetul nostru stomatologic. Mesaj de salut, înregistrare apeluri, etc. Reacționează rapid, ne-au ajutat cu înregistrările pentru mesajul de salut, aplicația e foarte comodă. Recomand.

Nikita Dmitriev

eCommerce din București

Google

★★★★★

Avem un magazin online din București și folosim CapitalPBX pentru PBX virtual, call tracking și VoIP. Înainte aveam problema clasică: când creștea volumul din campanii, pierdeam unele apeluri și nu aveam destulă claritate pe ce se întâmplă. Cu CapitalPBX tot procesul a fost foarte simplu. Implementarea a mers repede, onboardingul a fost ok, iar echipa lor ne-a ajutat de la început fără să complice lucrurile. Și partea de sales, și partea tehnică au fost foarte bune pe comunicare. Suportul răspunde repede și util, ceea ce contează mult. Acum avem mai mult control, echipa vede mai bine apelurile, iar clienții sunt preluați mai eficient. Pentru noi chiar a fost o alegere bună.

Plugaru Cosmin

Suport clienți & BPO

Google

★★★★★

Gestionam o firma de tip call center si preluam apeluri pe tot parcursul zilei. Solutia domnilor ne-a ajutat sa ne organizam mai bine apelurile in timpul orelor aglomerate. Implementarea a durat puțin si aplicația funcționează fără probleme iar suportul lor este disponibil pe tot parcursul colaborării. Recomand!

Frequently asked questions

Quick answers about pricing

What does the base plan include?

All plans include the essential cloud telephony features: numbers, routing, IVR and the web and mobile apps. Higher plans add call center features, advanced statistics and automations.

How does the annual billing discount work?

With annual billing you get −20% off the monthly price, for all plans.

Can I change the plan later?

Yes. You can upgrade to a higher plan anytime as your team grows, and the number of users and options adjust flexibly.

Are there hidden costs?

No. The displayed price includes the features of the chosen plan. Additional options are transparent and you see them before confirming your quote.

How much does CapitalPBX cost?

CapitalPBX plans start from 40 EUR per month. The final cost depends on the number of users and the options you add, such as call center software, statistics, sales tools or CRM integration.

How much does an additional user cost?

The base package starts from 30 EUR and you add 10 EUR for each user. You estimate the exact cost with the price calculator.

Can I calculate the price for my team?

Yes. Use the price calculator: you choose the number of users and the options you need, and the total updates automatically.

Are there hidden costs?

No. You pay the subscription you choose plus the users and options you add. The price is transparent, and usage and additional options are shown clearly, with no surprise fees.

What does the base plan include?

The base plan includes cloud telephony, IVR, routing, web and mobile apps and support in Romanian. You add users, numbers and options such as call center, statistics or call tracking depending on your team's needs.

Let's get started