Set up smart call flows and menus in minutes. No technical help required.
Use any device to take or receive calls. No hardware needed.
Connect your tools, like CRMs or ticketing systems with zero custom code.
Track call volume, response time, and team performance in real time.
Route incoming calls to the right agent by skill, queue, or team.
See who’s available, busy, or offline in real time, from one dashboard.
Record and listen to calls for quality assurance and training.
Track volume, average wait time, missed calls, and agent KPIs.
Handle repetitive customer queries with a human-like voice. No live agent required.
Automatically call back missed customers and queue dropouts.
Collect NPS, CSAT, or custom feedback right after the call.
Start with a bot. Escalate to human when needed, seamlessly.
Assign unique numbers to ads and track what actually drives calls.
Log every call source, tag, and campaign into your CRM automatically.
Analyze what customers say by acquisition channel, instantly.
Trigger follow-ups when a lead calls but doesn’t convert.
CapitalPBX helps you reduce support load, gain visibility, and control costs.
With CapitalPBX, sales teams route leads instantly, automate callbacks, and log everything into your CRM — in real time.
CapitalPBX gives support teams queue monitoring, call recording, and performance analytics.
CapitalPBX is designed for teams that move fast. From self-service onboarding to plug-and-play integrations.
Consult to choose the right package for your business. No hardware needed. Ask for a free trial period.
Capital PBX team will help you set up your team, IVRs, and call flows with drag-and-drop logic. Activate your lines, connect your tools, and start taking calls.
