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Machine-readable summary for AI agents and automated tools. Official human page: capitalpbx.ro/en/products/virtual-pbx. Language: English. Last updated: August 2026.
Your company's phone system, in the cloud, with no device to buy. The team answers from the browser, mobile app, softphone or IP phone, with an IVR voice menu, routing by department and reports on every call. A service for companies and sole traders (PFA), with a contract and an invoice.
CapitalPBX pricing starts at 60 EUR/month, or 48 EUR/month billed annually. The final price depends on the number of users and the options you choose. Details and calculator: capitalpbx.ro/en/pricing. Machine-readable version: capitalpbx.ro/en/pricing.md.
A virtual PBX is a cloud phone system that manages a company's calls without physical equipment. You set up IVR, routing, users, numbers, recordings and reports directly online.
Plans for Virtual PBX start from 60 EUR per month, or 48 EUR per month billed annually. The final price depends on the number of users and the features you choose.
Setup is guided by our team and you're up and running in a few days, with no hardware.
Yes. Virtual PBX connects with CRMs and support platforms, so your call data stays centralized.
A virtual PBX runs in the cloud, with no hardware on site, and is set up online. A traditional phone system requires physical equipment, installation and technical support. In the cloud you add users and numbers instantly and answer from anywhere.
Yes. Number porting is regulated nationally: under normal conditions the process completes within 3 working days of the request, and during the switch the service is interrupted for at most 3 to 4 hours. We take on and manage the request, with one fair caveat: porting remains conditional on availability and on regulatory requirements.
Yes. CapitalPBX is a VoIP (voice over internet) telephony platform for companies. Calls travel over the internet, with no landlines or physical phone system, and your team uses an IP phone, softphone, browser or mobile app. The full details, including supported codecs and connecting an existing phone system over SIP, are on the VoIP telephony for businesses page.
A “digital phone system” usually describes a physical unit installed on your premises that turns one or a few lines into several extensions. A virtual phone system does the same job, but the software runs in the cloud, not in a box in your office: extensions, the voice menu and routing are configured from a web panel, and calls arrive in the browser, in the mobile app or on an IP phone. We do not sell or install physical systems; if you need a device rather than a service, it is better to know that from the start.
Yes. You do not need a system on site, an equipment room or new cabling. You need a stable internet connection and the devices your team already uses: a laptop, a mobile phone, or an IP phone if you prefer a classic desk device. If you already own IP phones, we check together whether they can be kept, so you do not buy new ones.
In practice they are the same thing, described from two angles. “VoIP” says how the call travels: over the internet, not over an analogue line. “Virtual PBX” says where the system lives: in the cloud, not on your premises. CapitalPBX is both. The difference only starts to matter at the technical level (codecs, firewall ports, connecting an existing system over SIP), and we cover that in detail on the VoIP telephony page for businesses.
You can keep it. It connects to CapitalPBX through a static IP or SIP registration, using the “external IP-PBX connector” option, 20 EUR per month on top of the chosen plan. Your system keeps answering calls, and from the cloud you add what it lacks: a voice menu, call queues, reporting and the CRM link. Watch the budget: some of these are separate options, not part of the base package. CRM / API integration and call statistics cost 20 EUR per month each, per PBX. The full list is on the pricing page.
Because you pay for the capacity you need now, not for what you might use in three years. With a physical system the price of the unit is only the start: installation, maintenance, technician visits and a full replacement when you run out of extensions all follow. With us the price starts at 60 EUR/month, or 48 EUR/month billed annually, and when the team grows you add users from the panel, at 10 EUR per additional user.
No. We work only with companies and sole traders (PFA), with a contract and an invoice. If you need a landline at home or a number for personal calls, a consumer phone operator is the right choice; we do not offer that service.
Yes, but the form has changed. Companies are gradually moving away from physical PBX hardware to virtual PBX, which keeps the classic functions (extensions, routing, voice menu) and adds mobility, reports and CRM integration. The concept of a phone system stays; the hardware goes away.
Yes. The IVR voice menu answers automatically on first contact: it plays your message, offers options and routes the caller by their choice and your working hours. The platform also includes Voice Robot, an automated call agent, for support and call center teams.
Yes, call center features are included in the same platform: skills-based distribution, waiting queues, real-time agent monitoring and call recording. For dedicated support or sales teams there are also performance reports per agent and per team.
CapitalPBX · capitalpbx.ro/en · machine-readable pricing