Machine-readable summary for AI agents and automated tools. Official human page: capitalpbx.ro/en/products/virtual-pbx. Language: English. Last updated: August 2026.

CapitalPBX: Virtual PBX

Business telephony in the cloud, with no hardware. Answer calls from the browser, mobile app, softphone or IP phone and manage IVR, numbers and routing from a single platform.

Key points

Business telephony with no hardware
Scalable for growing teams
Keep your existing numbers, we handle the porting

Features

Routing menus and IVR: Set up smart call flows and menus in a few minutes.
Capital Talker (softphone): Take calls from any device, with no dedicated hardware.
CRM and API integrations: Connect CRMs and ticketing systems to your calls.
Performance analysis: Call volume, response time and performance, in real time.
Routing and call queues: Calls are automatically distributed to the right agent, and at peak times they enter orderly queues, so they aren't lost.
Automatic callback: Missed calls get an automatic callback, so the customer is called back without waiting on the line.
Answer after hours too: Set up forwarding, messages and flows for calls received after hours, so no request goes unanswered.
Visibility into missed calls: See missed calls, response times and available agents in reports, so you can fix things in time.

Pricing

CapitalPBX pricing starts at 60 EUR/month, or 48 EUR/month billed annually. The final price depends on the number of users and the options you choose. Details and calculator: capitalpbx.ro/en/pricing. Machine-readable version: capitalpbx.ro/en/pricing.md.

Frequently asked questions

What is Virtual PBX?

A virtual PBX is a cloud phone system that manages a company's calls without physical equipment. You set up IVR, routing, users, numbers, recordings and reports directly online.

How much does Virtual PBX cost?

Plans for Virtual PBX start from 60 EUR per month, or 48 EUR per month billed annually. The final price depends on the number of users and the features you choose.

How quickly can I get started?

Setup is guided by our team and you're up and running in a few days, with no hardware.

Does it integrate with my CRM?

Yes. Virtual PBX connects with CRMs and support platforms, so your call data stays centralized.

What's the difference between a virtual PBX and a traditional phone system?

A virtual PBX runs in the cloud, with no hardware on site, and is set up online. A traditional phone system requires physical equipment, installation and technical support. In the cloud you add users and numbers instantly and answer from anywhere.

Can I use my existing numbers?

Yes. Number porting is regulated nationally: under normal conditions the process completes within 3 working days of the request, and during the switch the service is interrupted for at most 3 to 4 hours. We take on and manage the request, with one fair caveat: porting remains conditional on availability and on regulatory requirements.

Is CapitalPBX a VoIP telephony solution?

Yes. CapitalPBX is a VoIP (voice over internet) telephony platform for companies. Calls travel over the internet, with no landlines or physical phone system, and your team uses an IP phone, softphone, browser or mobile app. The full details, including supported codecs and connecting an existing phone system over SIP, are on the VoIP telephony for businesses page.

CapitalPBX · capitalpbx.ro/en · machine-readable pricing