Business telephony in the cloud, with no hardware. Answer calls from the browser, mobile app, softphone or IP phone and manage IVR, numbers and routing from a single platform.
Web, mobile app or softphone. No dedicated hardware, no complex installations.
Set up smart call flows and menus in a few minutes.
Take calls from any device, with no dedicated hardware.
Connect CRMs and ticketing systems to your calls.
Call volume, response time and performance, in real time.
A virtual phone system is a cloud PBX that manages a company's calls without physical equipment. With CapitalPBX you set up IVR, routing, numbers, users, recordings and reports directly online, and your team answers from the browser, mobile app, softphone or IP phone, from anywhere.
Use local numbers or virtual numbers for your team and route calls to the right department. CapitalPBX connects them with your PBX, call history, reports and CRM, with no landlines or physical phone system.
Smart routing, call queues and automatic callback, so no important call goes unanswered, neither at peak hours nor after hours.
Calls are automatically distributed to the right agent, and at peak times they enter orderly queues, so they aren't lost.
Missed calls get an automatic callback, so the customer is called back without waiting on the line.
Set up forwarding, messages and flows for calls received after hours, so no request goes unanswered.
See missed calls, response times and available agents in reports, so you can fix things in time.
Why companies are leaving physical phone systems and moving to the cloud.
Real reviews, published on our Google profile.
Am contractat compania de telefonie Capital pentru cabinetul nostru stomatologic: mesaj de salut, înregistrare apeluri. Reacționează rapid, ne-au ajutat cu înregistrările, iar aplicația e foarte comodă. Recomand.
✓ Recenzie Google verificatăFolosim CapitalPBX pentru PBX virtual, call tracking și VoIP. Implementarea a mers repede, echipa ne-a ajutat de la început. Acum avem mai mult control, iar clienții sunt preluați mai eficient.
✓ Recenzie Google verificatăGestionăm o firmă de tip call center și preluăm apeluri toată ziua. Soluția ne-a ajutat să ne organizăm mai bine apelurile în orele aglomerate. Suportul e mereu disponibil. Recomand!
✓ Recenzie Google verificatăNot just software, but a team with over 20 years in telecom that joins you from setup to optimization.
A simple process, guided by a specialist, with no technical hassle.
You tell us how your team works and your call volume. No pressure.
We set up numbers, departments, IVR and the integrations with your CRM.
We migrate with no interruptions or missed calls, keeping your numbers.
We stay with you with support in Romanian and optimizations.
Four products that work together, in a single platform.
Leave your details and a consultant will call you back with a short demo and an indicative price.
Tell us about your team and your call volume, and we'll prepare a custom setup for you.
We activate your numbers, IVR, routing and the integration with your CRM, together with your team.
Migration with no interruptions or missed calls, with local support in Romania.
Ghiduri despre telefonia cloud, call center și automatizarea apelurilor.
