Call Us: +40 (373) 785 454
Support
For Auto Dealers & Service Centers

Keep Lines Open
And Your Bays Full

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Prioritize urgent service calls over low-priority dials
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Route test-drive requests directly to floor managers
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Convert missed calls into booked appointments
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Balance service bay bookings with real-time availability
Sales & Service Flow

From Test Drives
to Service Bays

Callers Asking for VIN Checks?

Let bots handle routine stock inquiries and free your team for showroom traffic.

Test Drive Slots Filling Up?

Sync calls with your CRM or scheduling tool to avoid double-bookings.

Walk-in Bookings Overlapping with Inbound Calls?

Auto-assign callbacks for missed leads when your service desk is overloaded.

After-Hours Inquiries on Vehicle Offers?

Route late-night leads to voicemail with instant transcription for follow-up.

Live Vehicle Inquiry Routing

How Dealerships
Handle Inbound Leads Without the Drop-Off

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A potential client Calls In To Inquire About Availability, Rates, car model or test drive.
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Bot pre-qualifies caller: asking for model, interest (buy/service), and urgency.
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Capital Talker app lets team respond instantly from mobile or laptop.
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Callback happens within 2 minutes. Test drive booked.

Built to Handle Call Spikes
And auto dealer Conversations

CapitalPBX delivers tools to streamline queue load and help service advisors and sales reps follow up faster and close more appointments.

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IVR with Service Scheduling Flow

Route callers directly to service bookings or urgent inquiries. No front desk bottlenecks.

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Missed Call Autoresponder

Automatically follow up via SMS or voice when no agent is available. Keep deals alive.

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CRM Enrichment with Caller ID

Recognize returning customers, view past call history, and give sales or service reps the context they need. No blind transfers.

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Call Tracking by Campaign

See which ads or listings drive calls and service bookings. Cut wasted ad spend.

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Softphone for Field & On-Site Teams

Equip mobile reps and lot staff to call, follow up, and transfer without switching tools.

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We'll Handle The setup

Get your dealership’s phones working like your front desk — fast, accurate, and on-brand.

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Route sales & service calls to the right team
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Reduce wait times during peak hours
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Track missed leads and follow-up outcomes
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Launch fast, with minimal setup required
Testimonials

Redefining Customer Success

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„feedback”

Corina Franklin
Financial Manager
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„feedback”

James Hoff
Management Consultant
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„feedback”

Alvin Frey
HR Director
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