Legacy PBXs are complex, hardware-dependent, and expensive to maintain. CapitalPBX is cloud-based, intuitive, and built for fast setup. Eliminating technical bottlenecks and admin overhead.
Capture every call, reduce agent load, and improve resolution speed. All with voice-first automation that speaks your customer’s language.
Handle common queries with a human-sounding bot. No live agent needed.
Auto-call missed contacts and queue dropouts to win back opportunities.
Trigger NPS, CSAT, or post-call surveys to collect real insights.
Start with a bot, escalate to an agent when it matters with context preserved.
CapitalPBX bots go beyond simple call deflection, helping teams boost resolution speed, recover missed inquiries, and deliver human-like experiences at scale.
Deploy live voice bots in days, not months. No engineering tickets needed.
Route calls by intent, urgency, or keywords. All in natural voice input.
Auto-call missed customers to recover opportunities, without extra logic.
Seamless handoff to agents with full transcript and context preserved.
Offer localized voice interactions without scripting every variation.
From setup and pricing to technical and support questions.
Legacy PBXs are complex, hardware-dependent, and expensive to maintain. CapitalPBX is cloud-based, intuitive, and built for fast setup. Eliminating technical bottlenecks and admin overhead.
You can get started in minutes. Migration is guided by our onboarding team, ensuring your numbers, users, and routing rules transfer without downtime or lost calls.
Yes. Our system connects with CRMs and support platforms so call data, recordings, and notes stay centralized. No tab switching or manual data entry.
CapitalPBX was designed for hybrid and remote teams. Agents can take or manage calls from any location while keeping reporting and control unified in one dashboard.
No. The entire platform was built for business users, not IT engineers. You can add users, configure flows, or update numbers from a single, simple interface.
Yes. The Call Center suite includes smart routing, live queue visibility, and agent status tracking, helping teams reduce missed or misrouted calls and improve response times.
Yes. Automated Flows let you set up triggers for routing, call-back requests, or message replies without coding. It saves agent time and ensures no inquiry is left unattended. Contact our sales team and we will assist you.
