Cloud telephony for auto dealers and service
Prioritize urgent cases, route test drives and bookings, and automatically recover missed calls. Scheduling IVR, automatic callback and a softphone for mobile teams.
The challenges we solve
Busy lines, lost customers
Routing and queues that prioritize urgent cases and handle traffic peaks.
Missed appointments and test drives
Scheduling IVR and automatic callback for every missed call.
Mobile teams, hard to reach
Softphone on mobile, so advisors answer from the showroom or on the road.
How you prioritize sales and service calls
From the first call to the appointment, with no customers lost in the showroom or workshop.
The customer calls
A customer calls for a test drive, a quote or a service appointment.
Routing by department
The voice menu sends the call to sales or service, by reason and availability.
Softphone on mobile
Advisors answer from the showroom or on the road, from the mobile app or softphone.
No missed call
Missed calls get an automatic callback, and every request is tracked through to the appointment.
Built for your team
The same platform, adapted to your call flow.
Smart routing and IVR
Routes each call to the right agent or team, automatically.
Queues and live visibility
See who's available, manage high volumes and reduce waiting times.
Web and mobile app
Your team takes calls from the office or remotely, with no dedicated hardware.
The right products for auto dealers and service
What customers say about CapitalPBX
Real reviews, published on our Google profile.
We signed up with the telephony company Capital for our dental practice: welcome message, call recording. They react quickly, they helped us with the recordings, and the app is very convenient. I recommend them. (Translated from Romanian.)
We use CapitalPBX for virtual PBX, call tracking and VoIP. The implementation went quickly and the team helped us from the start. We now have more control, and customers are handled more efficiently. (Translated from Romanian.)
We run a call centre business and take calls all day long. The solution has helped us organise our calls better during busy hours. Support is always available. I recommend it! (Translated from Romanian.)
A platform you can rely on
Telecom technology and expertise, with data managed to European standards and support in Romanian.
We activate the solution for your team in a few days
A simple process, guided by a specialist, with no technical hassle.
A 15-minute conversation
You tell us how your team works and your call volume. No pressure.
Custom setup
We set up numbers, departments, IVR and the integrations with your CRM.
Activation in a few days
We handle the migration so you don’t miss calls, keeping your numbers.
Continuous local support
We stay with you with support in Romanian and optimizations.
See the other solutions
The same platform, adapted to each industry's call flow.
Quick answers
How does CapitalPBX help auto dealers and service?
How quickly can I get started?
Can I integrate with my systems?
How much does it cost?
Let's set up the solution for your team
Leave your details and a consultant will recommend the right setup for your showroom and service center, with no obligations.
Tell us about your team and your call volume, and we'll prepare a custom setup for you.
We activate your numbers, IVR, routing and the integration with your CRM, together with your team.
Coordinated migration, so you don’t miss calls, with local support in Romania.
Recent resources and articles
Guides on cloud telephony, call centres and call automation.
