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Home/Products/Call tracking

Call tracking in Romania

See exactly which campaign brings each call and which sources generate conversions. Cross-channel routing and unified reporting.

★★★★★5.0 on Google · GDPR compliant · Set up in a few days

Request a call

A consultant will call you back as soon as possible.

Selected plan
Custom setup for your businessReal call and flow simulationNo hidden costs
GDPR compliant
Thank you! We'll call you back. A CapitalPBX consultant will contact you as soon as possible.
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Overview

See which campaign brings each call

One of your company's numbers per campaign, clear attribution and reports that show exactly what works in marketing.

  • ✓Every call attributed to its source and campaign
  • ✓Missed calls get an automatic callback
  • ✓Budgets optimized based on real data
CapitalPBX call history with call recordings on a laptop, the mobile app on a smartphone and an IP desk phone
Features

Complete call tracking for campaigns and calls

Your numbers, by campaign

Attribute each call to the campaign and channel that generated it.

Unified reporting

All sources and conversions in a single, easy-to-read report.

Automatic callback

Missed calls get a callback. Included in Business and Prime; optional on Lite.

CRM integration

Call data flows into your CRM.

Download the CapitalPBX mobile apps
CapitalPBX – Download on the App StoreCapitalPBX – Get it on Google Play
Definition

What is call tracking?

Call tracking is a method of attributing each call to the campaign or source that generated it, using your company's own numbers, ported or connected to CapitalPBX: you assign one of them to each campaign. This way you see exactly which campaigns and channels bring calls and conversions, and you optimize your marketing budget on real data, not guesswork.

CapitalPBX Call tracking, call history with recording playback on a laptop and the mobile app, beside a desk phone
Comparison

Calls without context vs. with Call Tracking

What changes when you know where each call comes from.

Without Call Tracking
  • You don't know which campaigns bring real calls
  • Budgets spent on channels that don't convert
  • Leads lost without a trace
  • Fragmented reports, decisions by intuition
With CapitalPBX
  • Every call attributed to its campaign
  • Budgets go toward what works
  • Automatic callback for missed calls
  • A single report, decisions on real data
Google reviews · 5.0 ★

What customers say about CapitalPBX

Real reviews, published on our Google profile.

L
Lia BasocDental clinic
★★★★★

We signed up with the telephony company Capital for our dental practice: welcome message, call recording. They react quickly, they helped us with the recordings, and the app is very convenient. I recommend them. (Translated from Romanian.)

✓ Verified Google review
N
Nikita DmitrieveCommerce, Bucharest
★★★★★

We use CapitalPBX for virtual PBX, call tracking and VoIP. The implementation went quickly and the team helped us from the start. We now have more control, and customers are handled more efficiently. (Translated from Romanian.)

✓ Verified Google review
P
Plugaru CosminCustomer support & BPO
★★★★★

We run a call centre business and take calls all day long. The solution has helped us organise our calls better during busy hours. Support is always available. I recommend it! (Translated from Romanian.)

✓ Verified Google review
Why CapitalPBX

Telecom technology, with local support in Romania

Not just software, but a team with over 20 years in telecom that joins you from setup to optimization.

20+years of telecom experience
5.0 ★real reviews on Google
a few daysfrom contract to the first call
GDPR · SOC 2data hosted in line with the EU
How to get started

From the first conversation to the first call, in a few days

A simple process, guided by a specialist, with no technical hassle.

01

A 15-minute conversation

You tell us how your team works and your call volume. No pressure.

02

Custom setup

We set up extensions, departments, the IVR and the CRM integration, if you choose it.

03

Activation in a few days

We migrate carefully so you don't miss calls: you complete the porting request for landline numbers, and we handle the rest.

04

Continuous local support

We stay with you with support in Romanian and optimizations.

Explore the platform

The other CapitalPBX products

Four products that work together, in a single platform.

Frequently asked questions

Quick answers

What is call tracking?
Call tracking is a system that attributes each call to the campaign and channel that generated it, using your company's own numbers, ported or connected to CapitalPBX. This way you know exactly which campaigns and channels bring calls and conversions in marketing. Call Tracking is included in the Business and Prime plans; on Lite you add it with the Advanced statistics (Call Tracking) option, 20 EUR/month.
Does it work with Google Ads?
Yes, at campaign level: you assign one of your company's numbers to the Google Ads campaign, and the CapitalPBX reports show the calls it brought in.
How quickly can I get started?
Setup is guided by our team and you're up and running in a few days.
How are calls attributed to campaigns?
You assign one of your company's own numbers, ported or connected to CapitalPBX, to each campaign or source. When someone calls that number, the call is automatically attributed to the campaign, with reports by source and channel.
Let's get started

Want to see Call Tracking in action?

Leave your details and a consultant will call you back with a demo and an indicative price.

1
Leave your details and choose a plan

Tell us about your team and your call volume, and we'll prepare a custom setup for you.

2
Guided setup

We set up your company's numbers, the IVR, routing and, if you choose it, the CRM integration, together with your team.

3
You start in a few days

Coordinated migration, so you don’t miss calls, with local support in Romania.

★★★★★5.0 on Google · Fast response from a real person

Request a call

A consultant will call you back as soon as possible.

Selected plan
Custom setup for your businessReal call and flow simulationNo hidden costs
GDPR compliant
Thank you! We'll call you back. A CapitalPBX consultant will contact you as soon as possible.
Oops! Something went wrong while submitting the form.