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Talk to a consultantSee pricing →In short: A virtual PBX is a cloud phone system that receives, routes and manages a company's calls with no equipment on site. Numbers, users and call rules are configured in software, and your team answers from an IP phone, softphone, browser or mobile.
A virtual PBX is a cloud phone system that manages how a company's calls are received, routed and handled, with no hardware on site.
Instead of installing and maintaining physical equipment, all the call logic lives in the cloud and is accessed over the internet. Teams handle calls across multiple locations, on multiple devices, from a single system, see CapitalPBX Virtual PBX.
It's a call-control system hosted by a provider that connects phone numbers, users and call rules in a single platform:
Numbers are tied to the account, not to a physical location. Users can answer from a fixed IP phone, a softphone on a laptop, a mobile app, or all at the same time. Rules define what happens to each call: welcome message, routing by department, forwarding by schedule, voicemail. Devices simply connect, the logic stays in the cloud.
With no hardware on site, the transition happens gradually, with no interruptions. The CapitalPBX team can help you choose the setup and migrate with no downtime.
