This Cookie Policy explains how Capital BOX SRL ("CapitalPBX", "we", "our", or "us") uses cookies and similar technologies on our website:

https://www.capitalpbx.ro

This policy should be read together with our Privacy Policy https://www.capitalpbx.ro/legal/privacy-policy

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help us:
ensure proper website functionality
understand how visitors use our website
improve performance and user experience
deliver relevant advertising

3. How We Use Cookies

We use cookies to:
operate and secure the website
analyze traffic and behavior
manage user sessions and preferences
measure marketing performance
support B2B lead identification (company-level only)

4. Cookie Categories

We use the following categories of cookies, managed through CookieYes:
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4.1 Necessary CookiesThese cookies are essential for the website to function properly.They include:security featuresform submission handlingsession management
These cookies do not require consent.

4.2 Functional CookiesThese cookies allow the website to remember user preferences and provide enhanced functionality.
Examples:
language preferences
UI settings

4.3 Analytics CookiesThese cookies help us understand how visitors interact with the website.
Tools used:
‍Google Analytics (GA4)
‍They collect:
pages visited
time on site
user journey

All data is aggregated and anonymized where possible.

4.4 Performance CookiesThese cookies help us monitor and improve website performance.
They may track:
loading speed
technical errors
usage patterns

4.5 Advertisement Cookies
These cookies are used to deliver relevant ads and measure campaign performance.
Tools used:
‍Google Ads
Google Tag Manager (GTM)
‍They may:
track conversion
ssupport remarketing
measure ad effectiveness

5. B2B Identification (rb2b)
We use rb2b to identify company-level information about visitors.

Important:
No personal identification of individuals is performed
Data is limited to company-level insights (e.g., company name, industry)
Processing is aligned with GDPR requirements

rb2b operates only after user consent where applicable.

6. Cookie Consent Management

We use CookieYes as our consent management platform.

When you visit our website, you can:
Accept all cookies
Reject non-essential cookies
Customize your preferences

You can change or withdraw your consent at any time via the cookie settings panel.

7. Third-Party Cookies

Some cookies are set by third-party services we use:
Google Analytics
Google Ads
HubSpot
Webflow
rb2b

These providers may process data in accordance with their own privacy policies.

8. Data Storage and Retention

Cookies are stored for different durations:
Session cookies: deleted when you close your browser
Persistent cookies: stored for a defined period or until deleted

Retention depends on the specific tool and purpose.

9. How to Control Cookies

You can control cookies through:
Cookie banner (recommended)
Use our CookieYes settings panel.

Browser settings
You can block or delete cookies via your browser:
Chrome
Firefox
Safari
Edge

Note: Disabling cookies may affect website functionality.

10. Updates to This Policy

We may update this Cookie Policy from time to time.
Changes will be published on this page with an updated date.

11. Contact

For any questions about this Cookie Policy:
Email: legal@capitalpbx.ro
Website: https://www.capitalpbx.ro/contact-us

12. Cookie list
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